📊 Current Situation: You have 2,000 unresolved issues that need attention. There's a significant platform imbalance - ANDROID users are reporting 66.7% of all issues (1334 issues), suggesting platform-specific problems that need investigation.
🎯 Priority Version: Version 3.14.1 is your biggest concern with 539 issues (27.0% of total). While this is the highest, issues are spread across versions indicating broader systemic issues.
🔍 Main Problem Type: MISSINGREWARDS issues dominate with 1310 cases (65.5% of total). Secondary concerns are inapppurchasedeliveryfailure (157 cases) and inapppurchaseissues (94 cases).
⚠️ Cross-Platform Alert: 121 issue types affect both iOS and Android (1300 users total), indicating core app problems rather than platform-specific bugs.
🚨 URGENT: 5 critical alerts detected requiring immediate action!
🎯 Recommended Focus: Start by investigating missingrewards issues in version 3.14.1, then expand to other versions if the pattern persists.
1976 issues (98.8%)
| State | Count | Percentage |
|---|---|---|
| Agent Replied | 1,976 | 98.8% |
| Waiting For Agent | 15 | 0.8% |
| Pending Reassignment | 9 | 0.4% |
| Version | Issues |
|---|---|
| 3.14.1 | 170 |
| 3.15.1 | 252 |
| 3.15.3 | 80 |
| 3.13.5 | 120 |
| 3.14.0 | 10 |
| 3.12.1 | 26 |
| 3.11.0 | 3 |
| 3.10.0 | 2 |
| 3.9.0 | 1 |
| 3.8.2 | 1 |
| Version | Issues |
|---|---|
| 3.14.1 | 369 |
| 3.15.1 | 254 |
| 3.15.3 | 411 |
| 3.13.5 | 118 |
| 3.14.0 | 97 |
| 3.15.4 | 43 |
| 3.11.0 | 9 |
| 3.15.2 | 8 |
| 3.10.0 | 5 |
| 3.9.0 | 4 |
Advanced pattern matching with subcategory breakdown - click on patterns to explore subcategories
Support issue requiring attention
Support issue requiring attention
Support issue requiring attention
Support issue requiring attention
Support issue requiring attention
What this shows: Each cell shows how many issues of a specific type affect each app version. Darker colors = more concentrated problems.
📊 Reading this chart: Find where issue types (rows) intersect with app versions (columns). Dark blue cells = concentrated problems that need attention.
📱 Reading this chart: Find where issue types (rows) intersect with platforms (columns). Dark blue cells = platform-specific problems.
Click on any blue cell to see specific issues in that category
Report generated by Dynamic Reporting Tool v1.0